TeaTrunk FAQs

FAQs

1. Where are the teas from?

We source the finest teas from India, and craft them into unique blends.

2. Is this tea organic?

Yes, our teas are organic.

3. Are the flavors natural?

Tea Trunk Teas are made with 100% natural ingredients. We do not use any artificial flavors or preservatives.

4. Where do you source your ingredients from?

All our ingredients are sourced within India, from various places such as Uttarakhand, Assam, Darjeeling, Nilgiri, etc.

5. Are the teas vegan and low calorie?

All our teas are vegan, low in calories, flavorful, and healthy.

6. What is the allergy advisory for your teas?

Allergy advisories are specific to each blend, and differ as per the flavor. For example, some of our teas may contain nuts like almonds. Visit the product page to know more.

7. Who is a Tea Sommelier? What does she do?

A Tea Sommelier is a trained and knowledgeable expert on tea tasting. He / she will have a thorough understanding of tea and its history, processing methods and preparation. His trained palate is sensitive to the numerous flavor profiles of tea and that helps him match them with different foods to recommend tea and food pairings.

8. How long should I brew my teas?

Tea should be brewed for 2-3 minutes, depending on how strong you like your tea. By this time it will lose some heat and would be approximately 80-90 degrees, which is the required water temperature for lighter teas.

Tea is best consumed six minutes after it has been brewed.

9. How much of tea leaves do I put for one cup of tea?

We recommend using 1 teaspoon, i.e. 2g per cup of tea.

ORDERS & DELIVERY

1. What all do I get inside the tin?

Each tin includes a foil pouch containing the blend of tea, together with a brewing guide and a Tea Sommelier’s report. The brewing guide will address your queries on water temperature, food pairings, etc., while the Tea Sommelier’s report provides details such as the aroma and taste of the tea.

2. Do you ship outside India?

Yes, we offer worldwide international shipping.

Visit teatrunk.com to shop in USD.

3. Where can I buy your tea from a store?

You can find a list here of restaurants, cafes, spas and five star hotels, where our teas are served and retailed. Alternately, you can purchase the teas on our website, and we offer worldwide international shipping.

4. Can I pay cash on delivery?

Cash on Delivery is accepted for orders within India. Cash on Delivery is offered for orders with an invoice value of upto Rs. 3000 only.

5. What is the total weight of the tin box?

Bigger sized tin: 200g (100g tea + 100g box)

Smaller sized tin: 100g (50g tea + 50g box)

6. What is the minimum number of tins that I need to order?

We do not have a specified minimum number of tins for an order. However, we offer free shipping within India for order values above Rs. 1000.

7. How long do you take to deliver once ordered?

Our delivery time frames are as under:

Within India: 5 to 7 working days once the order has been shipped.

International delivery: upto 2-3 weeks