Thanks for shopping at Tea Trunk
If you are not entirely satisfied with your purchase, we're here to help.
All orders placed on the website gets shipped on the same day except for the ones placed over the weekend and public holidays.
Any Order cancellation requests should be sent via email to firstname.lastname@example.org or communicated to our customer care number +91 8381023382 within 24hrs from the time of purchase.
**Note: Pre-paid orders are not eligible for a refund on cancellation. In case you wish to modify or cancel a pre-paid order, a credit voucher equivalent to the amount will be issued which you can use against future orders.
You have 7 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment) with a deduction of 2% on the transaction value.
You will receive the credit within 3-5 business days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.